Delivery and Return

It pays priority to the security of our customers who shop from the website and controls payment/billing information from the moment you place your order through our site. Therefore, in order for your order to reach the procurement and delivery stage, it is necessary to confirm the accuracy of the pay/invoice information of your order and send you an e-mail stating that it has been approved.

Stock Problems

There is no stock problem in software products. However, due to the updating of the product, the service may be stopped for temporary periods.

Shipping Fees

Shipping is free for your software orders. The fee determined by the shipping company will apply to your device orders.

How many days is the refund period?
In general, you can return the products you have purchased without destroying them, without opening the package, without using an activation number, and without disrupting the resalability of the product, specifying the reason within seven 7-day periods from the delivery date.

What are the terms of return?

You can find below the items that must be complete in the products you have sent for return. In case any of these are missing, product refund is not accepted.
- Invoice of the product,
- Return form,
- the products to be returned within the 7-day period must be delivered completely and undamaged along with the box, packaging, activation code.

If the products sent to us are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us. The period of reflection of the refund to your account is at the initiative of your bank. Refunds made to the credit card are reflected to the account no later than 45 days, and payments made by wire transfer are reflected to the account no later than 1 week.

How will I return it?

Before sending the product to us, you must inform us of your return request by filling out the Product return form. After the delivery confirmation regarding the return has been sent to you by our technical department, please send the product to us by filling out the return form that comes with the package. The confirmation information will be notified to you by phone or e-mail. If the products coming to our company are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us.
Below you can see the return conditions for product types that contain different features according to the general return conditions.
in order for the product to be returned within 7 days, in October, in addition to the General Return Conditions, the following conditions should be taken into account:
– The protection barcode of the product must not be removed and the activation number must not be activated.
– In Online Shopping, the original box of the product, the packaging must be complete and undamaged.

Important Security Elements:

Contrary to popular belief, users' credit card information is often stolen in physical environments, not in online purchases. Therefore, be careful when using your credit card in everyday life, do not give your credit card number, expiration date and CVC (Security number) number to others. E-commerce sites that take measures against fraudsters who try to make purchases with stolen credit card information in physical environments such as restaurants, stores contact the real owner of the credit card as soon as they catch these fraudsters, cooperate in such cases. Check the statement information at the end of the month carefully and contact the companies for purchases that mean nothing to you.

Choose the companies you know when shopping online. In this way, you can get detailed information about all the issues that are on your mind. Make sure that the company's public address and phone number are included on the website. If you are going to make a purchase from a company you do not know, make a note of all the phone / address information of the store where you bought the product without making your purchase. If you do not trust, confirm by phone before shopping.