Distance Sales Contract

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1.SELLER Information:

Title: (Hereinafter referred to as the SELLER) Karatsoft Technology Ltd. Şti.

Address: Maslak Mahallesi Ahi Evran Cd. No:6 Sariyer /Istanbul

Phone: 0 (850) 303 92 33

E-mail address: [email protected]

Website Address: karatsoft.com

2.BUYER Information:

Name / Surname / Title: (After that he will be named as the BUYER)

Address: (BUYER'S ADDRESS)

Phone: (BUYER'S PHONE)

E-mail address: (RECIPIENT'S e-mail ADDRESS)

3.Subject of the Contract:

This agreement covers purchases made between the SELLER and the Customer (BUYER) over the Internet, and both parties are deemed to have accepted the terms of this agreement. Dec. The BUYER accepts and declares that he has information about the basic qualities of the goods subject to sale, the sale price, paying method, delivery conditions, etc., all preliminary information about the goods subject to sale and the right of withdrawal, confirms this preliminary information electronically and then orders the goods, in accordance with the provisions of this agreement.

4.Receipt of the order:

The customer will place all his orders via the website located on the Internet and the address specified above. Even if for any reason the SELLER is contacted by phone or other means of communication, it is essential that the order is completed over the Internet. The information entered during the order will be kept under record by the SELLER and the activities of the sale will be performed.

5.Contract Date: # DATE #

6.Delivery of the Goods, Place of Performance of the Contract and Method of Delivery:

The goods will be delivered by the cargo company selected by the SELLER to the address requested by the BUYER for delivery. The shipment of the products will be provided with well-known logistics companies within the Republic of Turkey. If necessary, the SELLER may have his own personnel make the product shipment. When the products are delivered to the BUYER in full during delivery, the BUYER is obliged to check the products delivered to him and take delivery and sign the sales invoice or shipment or product installation service form stating that the delivery has been received. When the specified documents are signed by the BUYER, the BUYER agrees that he has received the complete delivery of the products belonging to the order.

7.Delivery Costs and Performance:

If the SELLER has declared on the website that the delivery fee of the shoppers above the announced figure will be covered by him, the delivery cost belongs to the SELLER. Otherwise, the shipping cost will be covered by the BUYER. Delivery is made as soon as possible after the cost of the goods is transferred to the SELLER's account. The SELLER must ensure delivery of the product to the BUYER within 30 days, which is the legal period. October reserves the right to extend the period by an additional 10 (ten) days with written notification during this period. (In practice, the delivery time is on average 3-4 working days. However, delivery is committed within 30 days, which is the legal period. Paid Payable) For the delivery of the goods subject to the contract, it is a condition that the price of this contract has been paid by the preferred payment method of the BUYER. The SELLER will make product cargo shipments with the cargo companies with which he has an agreement. The shipping fee, which will be issued if delivery is requested with different cargo companies, belongs entirely to the BUYER. If the customer has a request in this direction, he must submit this request to the SELLER in writing.

8.Pay Transactions:

When the customer completes the order via the Internet, pay options will be offered for him to choose. The customer will choose the most suitable one of these options for him and will continue his transactions in this way. Orders that have not paid within 24 hours after placing the order will be canceled and the SELLER will be deemed to have released from the obligation to deliver the goods. Customers who pay by Bank Transfer or EFT must fill out the “Money Transfer Notification Form” and forward it to the SELLER. The SELLER is authorized to change, increase, decrease or remove pay options in the coming time. The SELLER is obliged to protect the information provided by the Customer for the purpose of paying.

9.Declarations and Commitments of the SELLER:

The SELLER is responsible for delivering the goods subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and usage. If the goods subject to the contract are to be delivered to a person or organization other than the BUYER, the SELLER cannot be held responsible for the failure of the person or organization to be delivered to accept delivery. For justified reasons, the SELLER may supply the goods of equal quality and price to the BUYER before the performance period in the contract expires. If the SELLER is unable to fulfill the contractual obligations by claiming that the fulfillment of the goods or services subject to the order has become impossible, he notifies the consumer of this situation before the expiration of the contractual performance obligation. It returns all the documents that it has paid and that put it under debt to the consumer within 10 days. In case of malfunctions that may occur during use in products sold with a Warranty Certificate, the product should be sent by the BUYER to the authorized technical services to make the necessary repairs under the warranty conditions. Pays payable by the BUYER Without giving a reason, the SELLER has the right to cancel the order by returning the order amount paid by the BUYER by the same payment method.

10.Characteristics of the Goods / Services Subject to the Contract:

## URUN_LIST

Advance Sales Amount: ## SIPARIS_PESIN

Pay Method: ## ODEME_SEKLI

Sales Amount

11.Pay Plan:

If the BUYER makes purchases with a credit card and in installments, the installment format selected from the site is valid. In installment transactions, the relevant Decrees of the contract signed between the BUYER and the cardholder bank are valid. The pay date of the credit card is determined by the Decrees of the contract between the bank and the BUYER. The BUYER can also track the number of installments and payouts from the bank's account statement.

12.1.Right of Withdrawal:

The BUYER has the right to withdraw from the contract by rejecting the goods without assuming any civil and criminal liability and without any justification within 14 (fourteen) days from the delivery of the goods subject to the contract to him or to the person or organization at the address indicated. However, in this case, there should be no situations that would prevent the sale of the product to be returned in any way (unpacked, not destroyed, unused box, accessories, etc. the document label has been lost and not deformed, etc.) the delivery cost of the returned goods due to the right of withdrawal is covered by the SELLER. The SELLER returns the negotiable instruments, if any, within 10 (ten) days after the withdrawal declaration reaches him, and receives a refund of the cost of the goods within 20 (twenty) days.

12.2. Right of Withdrawal and Return Process for Electronic Products:

In order for electronic products to be returned within the “Right of Withdrawal”, the purchased product must not have damaged its original box, the invoice and all complementary accessories must be sent along with the product. If it is not sent, the refund request will be rejected.

For products installed by the service, there will be no refund if the box is opened or installed outside the service, except for the service.

Device 2 If a sim card is inserted into the purchased mobile phone, a wireless connection is established with Wifi. it will have passed to the status of hand. According to the relevant legislation, “the saleable property of the product should not be lost” within the scope of the right of withdrawal. For this reason, products with a sim card inserted or connected with WiFi are not refunded within the scope of the right of withdrawal. Shameful, etc. if there is a product, the SELLER should be contacted. The SELLER has the right to request an authorized service report.

For refund requests between 14 and 6 months that are excluded from the Right of Withdrawal, the product must necessarily go to the technical service and a refund decision must have been made by the service. Dec.

13. Within the same day for your order cancellations 0216 346 29 82 – 83 you are required to provide us with information via telephone numbers.

14.Goods / Services for which the Right of Withdrawal Cannot be Used:

Goods that cannot be returned by their nature are for goods that are produced in accordance with the BUYER's special requests and requests or that have been made personal by making changes or additions to them and that cannot be returned by their nature. In addition, the right of withdrawal cannot be used for products that cannot be returned by their nature, disposable products, copyable software and programs, products that deteriorate quickly or expire. The use of the right of withdrawal for all kinds of software and programs, Blu-ray, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used. In this case, the shipping costs belong to the BUYER.

15.The State of Default and Its Legal Consequences:

If the BUYER defaults on the transactions made with the credit card, the cardholder will pay interest within the framework of the credit card agreement made with the bank itself and will be responsible to the bank.

16.Competent Court:

In disputes that may arise from this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, Consumer Courts in BUYER's and SELLER's Settlements, Courts of First Instance in places where there is no Consumer Court are authorized.

17.Implementation of the Contract:

The contract does not eliminate the responsibility of one party for non-compliance with the provisions of the contract, the other party contains provisions binding both parties and its provisions.

18.Start of the Contract:

This contract starts with the Customer completing the order through the SELLER's website. The fact that the paying transaction has not yet been completed by the customer does not eliminate the provisions of the contract.

19.Along with the order contract, the SELLER's consent to contact the BUYER via electronic newsletter, electronic mail, telephone, sms channels

With this agreement, the BUYER is deemed to have agreed to be notified via electronic newsletter, electronic mail, telephone and sms of all campaigns, discount opportunities, surveys and information to be sent for the purpose of determining product and customer satisfaction that the SELLER will make after this date after confirming the order agreement.

 

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